Support
Our IT support division is dedicated to making sure that our clients are never alone. At Blue Tech Innovation, we have the experience and expertise to give your business a full spectrum of IT support services.
Our round the clock staff guarantees that you will always be able to reach out to someone who can troubleshoot your problems. We will respond as soon as possible to help you fix it over the phone, use remote access or send help directly to your business site.
Here are some of the many ways that our IT support division continues to be there for our clients:
- Setup/configuration
- Routers/Switches
- Firewalls/VPN/IDS/IPS
- VOIP/Phone
Data
- Database Maintenance
- Backup & Recovery
Phone Support
- 24x7x365 day access
- Friendly Professional Staff
- Prompt Response Times
Software
- Installation/Updates
- Optimization
- Security/Virus/Malware
- Windows/Mac
Remote Support
- No Installation
- User Friendly
- Anytime/Anywhere Access
Hardware
- Servers/Workstations/Desktops
- Printers/Scanners/FAX
- Preventive Maintenance
Onsite Support
- Flexible Appointment Times
- Prompt Arrivals
- Guaranteed Satisfaction